RemotivaPro LLC ("we," "our," or "us") operates the Nurselys mobile application (the "App"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our App.
Important Notice: Nurselys is a relaxation and wellness entertainment application. It is NOT a medical device, healthcare product, mental health treatment, or substitute for professional medical advice, diagnosis, or treatment. The App is intended for general relaxation and entertainment purposes only for users aged 18 and older.
1. Information We Collect
1.1 Information You Provide
Account Information: Name, email address, and password when you create an account
Profile Information: Optional information such as gender preferences for voice content
Authentication Data: Credentials when using Google Sign-In or Apple Sign-In
Communications: Information you provide when contacting support or providing feedback
Device Information: Device type, operating system, unique device identifiers, and app version
Log Data: IP address, access times, and app crashes/errors
Analytics Data: Aggregated usage patterns and feature engagement
1.3 Information from Third Parties
Authentication Providers: Basic profile information from Google or Apple when you choose to sign in with these services
Payment Processors: Transaction confirmation from Apple App Store or Google Play Store (we do not receive or store your payment card details)
2. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), United Kingdom, and Switzerland, we process your personal data based on the following legal grounds:
Purpose
Legal Basis
Providing and maintaining the App
Performance of contract
Processing subscriptions
Performance of contract
Sending service communications
Legitimate interest
Analytics and improvement
Legitimate interest
Marketing communications
Consent (where required)
Legal compliance
Legal obligation
3. How We Use Your Information
To provide, maintain, and improve the App and its features
To personalize your experience and content recommendations
To sync your favorites, preferences, and progress across devices
To process and manage your subscription
To communicate with you about updates, support, and service-related matters
To analyze usage patterns and improve our services
To detect, prevent, and address technical issues and security threats
To comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your data with:
4.1 Service Providers
Firebase (Google): Authentication, analytics, and crash reporting
RevenueCat: Subscription management and payment processing
Cloud Infrastructure: Data hosting and storage
4.2 Legal and Safety Disclosures
We may disclose your information when required to:
Comply with applicable laws, regulations, or legal processes
Respond to lawful requests from public authorities
Protect our rights, privacy, safety, or property
Enforce our Terms of Service
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change.
5. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws.
For transfers from the EEA, UK, or Switzerland, we rely on:
Standard Contractual Clauses approved by the European Commission
Adequacy decisions where applicable
Your explicit consent where required
6. Data Retention
We retain your personal data for as long as:
Your account remains active
Necessary to provide you with our services
Required to comply with legal obligations
Needed to resolve disputes and enforce agreements
Upon account deletion, we will delete or anonymize your personal data within 30 days, except where retention is required by law.
7. Data Security
We implement appropriate technical and organizational security measures, including:
Encryption of data in transit (TLS/SSL)
Secure authentication through Firebase
Regular security assessments
Access controls and authentication for our systems
However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.
8. Your Rights
8.1 All Users
Access: Request a copy of your personal data
Correction: Update or correct inaccurate data
Deletion: Delete your account and associated data through app settings
Opt-out: Unsubscribe from marketing communications
8.2 EEA, UK, and Swiss Users (GDPR Rights)
Right to Access: Obtain confirmation and a copy of your personal data
Right to Rectification: Correct inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data
Right to Restriction: Restrict processing of your data
Right to Data Portability: Receive your data in a structured, machine-readable format
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
Right to Lodge a Complaint: File a complaint with your local supervisory authority
To exercise these rights, contact us at privacy@remotivapro.com. We will respond within 30 days.
8.3 California Residents (CCPA Rights)
California residents have additional rights under the California Consumer Privacy Act:
Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt-out of the sale of personal information (we do not sell your data)
Right to non-discrimination for exercising your rights
9. Children's Privacy
This App is intended for users aged 18 and older. We do not knowingly collect personal information from anyone under 18 years of age. If you are under 18, do not use this App or provide any information.
If we become aware that we have collected personal data from someone under 18, we will take steps to delete that information promptly. If you believe we have collected information from a minor, please contact us immediately.
10. Third-Party Links and Services
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
Posting the updated policy in the App
Updating the "Effective Date" at the top
Sending an email notification for significant changes
Your continued use of the App after changes constitutes acceptance of the updated policy.
12. Contact Us
For privacy-related inquiries or to exercise your rights:
RemotivaPro LLC
Operating Nurselys
30 N Gould St Ste R Sheridan, WY 82801-6317 United States